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 Your
employees and their families are a critical asset of your company.
When one of them is ill, uncertainty and stress rise in the company,
leading to reduced productivity for your employee, their team and
their managers. Healthcare Liaison provides medical consulting,
advocacy and planning services directly to your employee and their
family members. With an expert in healthcare assisting them, your
employee can re-focus energy on work.
Consultation
Examples:
Benefits for Corporations:
- Enhances
employee productivity by reducing the level of stress.
- Increases
employee loyalty to the company.
- Facilitates
employee recruitment by offering specialized benefits.
- Improves
employee retention by creating a positive work environment.
- Reduces
the length and frequency of family leave.
Benefits
for Employees:
Healthcare
Liaison could be useful when an employee or a family member is:
- Adjusting
to a new diagnosis of a medical condition.
- Facing
hospitalization for surgery or other procedures.
- Has a spouse,
partner, infant, child or parent with complex medical needs.
Corporate
Service Options
Services
provided on retainer
For a
fixed cost per month, Healthcare Liaison would provide:
On-site services
which include consultations to employees on specific situations
or brief workshops on healthcare topics relevant to the workplace.
Off-site services
which include home, hospital or office-based consultations with
your employees and their families, and coordination of care with
the larger healthcare team.
On
an hourly “not to exceed”
basis
Corporations
contract on an hourly basis for the month with a “not to
exceed”
clause on the number of billable hours.
In this model, consultations are provided at either the workplace,
employee’s home or a hospital.
On
a project basis
As special projects involving healthcare issues arise, Healthcare
Liaison will negotiate a rate for a defined project completed during
a specified timeframe.
Please inquire
about other flexible arrangements designed to fit your company's
needs.
Consultation
Examples
Employee
with a new baby
An
employee's newborn baby is in the neonatal intensive care unit
at the hospital. The family is overwhelmed by the stress, the
technology and the uncertainty of their baby's health. Your employee
is unable to work.
Interventions:
Meet with the family and the entire healthcare team; interpret medical
information, assist the family in formulating questions. Support
the family at the hospital and at home, answering questions, ensuring
good communication with the healthcare team. If there are treatment
choices that need to be made, working with the family to assist
them with their decision-making. Follow-up home visits after the
baby is discharged.
Major
Corporate Benefit: The employee's stress level is
reduced and they are able to return to work sooner. The employee
feels supported by the employer, leading to increased retention.
CEO's
father has Alzheimer's Disease
Your
CEO’s
father has end-stage Alzheimer's Disease and is in an independent
living facility. His wife provides all of his care. He falls
and is brought to the hospital emergency room. The facility
staff where they live say they do not feel he qualifies for
independent living any longer and think he should move to a
nursing home.
Intervention:
Meet with physician in the emergency room and request a referral
for a Home Health nursing assessment and a physical therapy assessment.
Explain possible attendant care options and assist with ordering
of medical equipment. Consult with the nurse and physical therapist.
Maintain contact with the facility, all family members involved
and meet with them to discuss hospice options. Monitor until hospice
assumes care.
Major
Corporate Benefit: The CEO is able to stay on the
job and utilize Healthcare Liaison to keep appraised, advise of
healthcare options and arrange for appropriate level of care. The
CEO could spend time with his/her father rather than researching
options for care.
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