|
 People
frequently ask:
- How
do I decide what to do?
- Are
there resources to help me?
- How
do we get the care we want?
Healthcare
Liaison offers:
Services
for Individuals and Families:
- Emergencies:
Guiding you and your family through a crisis.
- Planning:
Arranging for care during and after a hospital stay.
- Advocacy:
Helping you understand and receive the care you need.
- Resources:
Locating community resources for your healthcare needs.
- Long-term
Planning: Addressing plans for care in the future for you and
your family.
Benefits
for you and your family:
- Clear
information on your healthcare options.
- Comprehensive
services tailored to your specific needs.
- Personalized
Assistance in planning for future healthcare needs.
- Compassionate
Advocacy.
Clear,
compassionate explanations of options
"Healthcare was a maze to me. I was scheduled for hip replacement
surgery and was unsure of the kinds of care available after surgery.
Healthcare Liaison was able to explain clearly to me what choices
I had after surgery, what my insurance would cover and how I could
arrange for them in advance. Then they followed me through my hospitalization
and ensured that the services I needed were in place: that was a
tremendous relief for me." - Barbara,
San Francisco, CA.
Innovative,
comprehensive solutions
"My partner and I are in our 40s and we have young
children: we never thought we’d be dealing with any of this.Then
my partner had a stroke. I didn't know what the options were: I
have to work full time, and I couldn't do that and take care of
her and our children at home. Healthcare Liaison explained what
our choices were and helped arrange for care at home. They provided
thoughtful and supportive care to our entire family."
- Sonia
and Andrew, San Leandro, CA.
Someone
to explain, translate, and frame options for you
Our baby was born early, at 28 weeks. We were overwhelmed
by the technology in the hospital nursery and the constant changes
in our baby's condition. Sometimes it was difficult to understand
what the medical staff were explaining to us because we were so
stressed. Healthcare Liaison stayed with us through the meetings
and decision-making times, explaining choices, clarifying medical
terminology and providing resources and information. When our baby
was ready to leave the hospital, Healthcare Liaison followed us
home and continued to work with us over the next few weeks until
we were comfortably settled in at home with our baby.-
Kim
and Ravi, Oakland, CA.
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