Imagine the Unimageable...

How would feel if you or a loved one was disagnosed with a serious, even life-threatening, illness?

  • Overwhelmed?
  • Unprepared?
  • Frightened?

Our mission? To provide you with a healthcare advocate to help you navigate the often confusing healthcare provider system, provide support and guidance in discussions with your medical care team, and assist you in making informed, important medical decisions.

Our Services

Why Choose Healthcare Liaison

Experienced

Over 30 years of experience in the fields of health, public health and mental health

Resourceful

Text here

Trusted

Text here

What our Clients are Saying about Us

“Professional, courteous, and always on time. Never been happier.”

June B.

“Amazing service and a great experience overall. Have already recommended to family and friends.”

Matthew M.

“Best experience I've ever had with painting my home. Stress-free and great results.”

Olivia W.

About Healthcare Liaison & Founder Joanna Smith

Healthcare Liaison has been helping people of all ages with healthcare advocacy for more than 15 years. We specialize in assisting individuals and families as they navigate an increasingly complex healthcare system: we are committed to giving them the tools to make informed healthcare choices. At Healthcare Liaison we now focus on short term consultations, palliative care and the CA End of Life Options Act.

We also provide con
sultation and training for Healthcare Advocates, consumers and Corporate entities.

Joanna Smith, LCSW, MPH is the CEO of Healthcare Liaison, Inc. She has 25 years experience in the fields of health, public health and mental health. She has worked as a medical social worker and hospital discharge planner in healthcare systems throughout the San Francisco Bay Area. Previous experience also includes work in home health and community-based agencies. She has a thorough knowledge of both public and private sector healthcare systems and a special interest in cross-cultural issues in healthcare.


Joanna received her Masters in Social Work from Tulane University in 1978 and her Masters in Public Health in Maternal and Child Health from the University of California, Berkeley in 1985. She is a licensed clinical social worker in the state of California - LCSW #9586. She also holds a credential as a member of the Academy of Certified Social Workers. Joanna is a member of the National Association of Social Workers, The Hastings Center, and is Founder of the National Association of Healthcare Advocacy.